Terms of Service
These Terms of Service govern all services provided by Weird Business Consulting (WBC), owned and operated by Kayla Gagnier, based in Idaho. By purchasing or using any WBC service, you agree to these terms.
1. Services Offered
WBC provides the following services to small businesses:
- Website Design & Build — Custom static HTML websites built to convert. One-time build fee of $777, paid in full at onboarding.
- Website Care Plan — Ongoing monthly hosting support, updates, and maintenance at $111/month. Month-to-month, no annual contract required.
- Holler Social Media Automation — AI-powered social media content and scheduling system. Setup fee of $555 (first month), then $333/month ongoing.
Specific deliverables, timelines, and scope for each engagement are detailed in your individual service agreement, which is provided at onboarding and stored in your shared Google Drive folder.
2. Payment Terms
All fees are due as follows:
- Website builds: $777 paid in full at onboarding before work begins.
- Care plans: $111/month billed on a recurring monthly basis.
- Holler setup: $555 due at onboarding. Monthly retainer of $333 begins in month two.
WBC may pause or suspend services if payment is not received. There are no refunds for months already billed and delivered.
3. What You Get
Every website client receives:
- A custom-built static website hosted on Netlify
- A shared Google Drive folder with permanent access — containing your site files, brand assets, invoices, and a copy of your signed agreement
- Two rounds of revisions included in the build fee. Additional revisions are billed at $75/hour.
- Full ownership of all website files upon delivery and payment in full
4. What You Need to Provide
To keep your project on schedule, clients are responsible for supplying:
- Logo files, brand assets, and any photos to be used on the site
- Business copy, pricing, hours, and service descriptions
- Domain access or login credentials if a custom domain is being connected
- Timely feedback during revision rounds
Work timelines begin once client-provided content has been delivered. Delays in content delivery may push the project timeline accordingly.
5. Ownership & Files
Your website files belong to you. WBC builds on static HTML — no proprietary CMS, no platform lock-in. You can take your files anywhere.
WBC retains ownership of its internal tools, automation systems, frameworks, and workflows developed independently of your project. The Holler system is a WBC product — client use is licensed, not owned.
6. Hosting & Security
Websites are deployed on Netlify's free hosting tier. WBC is not responsible for Netlify outages, service changes, or downtime beyond our control. Sites can be redeployed within hours if needed.
WBC builds static HTML sites — there is no database, no login panel, and no server-side code. This significantly reduces security risk compared to CMS platforms. WBC is not responsible for issues originating from your domain registrar, existing hosting, or third-party integrations you manage independently.
7. Cancellation
Either party may cancel services with 30 days written notice sent to weirdbusinessconsulting@gmail.com.
Upon cancellation:
- Your Google Drive folder will already contain the most current version of all site files — no separate file request needed.
- You retain permanent access to your Drive folder. WBC will not delete or restrict it after offboarding.
- No refund is issued for the current billing period already paid.
- Care plan cancellations take effect at the end of the current billing cycle.
8. Third-Party Platforms
Some services involve third-party platforms such as Facebook, Instagram, TikTok, FareHarbor, or Stripe. WBC is not responsible for changes to platform APIs, policies, terms, or availability. We will make reasonable efforts to adapt to platform changes, but cannot guarantee uninterrupted service when platforms change their rules.
9. Limitation of Liability
WBC's total liability for any claim arising from our services is limited to the amount you paid in the 30 days prior to the claim. We are not liable for indirect, incidental, consequential, or punitive damages, including lost revenue, lost data, or business interruption.
10. Governing Law
These terms are governed by the laws of the State of Idaho, USA. Any disputes will be handled in Kootenai County, Idaho.
11. Updates to These Terms
WBC may update these terms from time to time. When we do, the "Last Updated" date at the top of this page will change. Continued use of our services after an update constitutes acceptance of the revised terms. If a change is significant, we'll let active clients know directly.
12. Contact
Questions about these terms? Email weirdbusinessconsulting@gmail.com.